Venus Skin Shipping Policy
At Venus Skin Malaysia our goal is to offer you the best shipping options, no matter where you live. Every week, we deliver to hundreds of customers across Malaysia, ensuring that we provide the very highest levels of responsiveness to you at all times. Shipping cost is build into the price of product and is currently free on first 600 orders for all customers with deliveries within Malaysia only.
Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to our logistic and storage partner based in Malaysia for dispatch within 24 hours after the order is placed.
Shipping time: This refers to the time it takes for items to be shipped from our storage location to the destination. Malaysia peninsular delivery usually takes about 2–3 business days. East Malaysia orders usually takes about 3-4 business days. Orders are shipped by various logistic partners.
Tracking: All our deliveries are tracked. An email with the tracking number and link will be sent once we have processed your order.
24 hours after order is placed
Cost to customers
Shipping is free within Malaysia
Malaysia peninsular delivery usually takes about 2–3 business days. East Malaysia orders usually takes about 3-4 business days.
Please contact Venus Skin on the below form if you are having issues with your delivery or if you have not received the product within the above timeframe. We are always happy to help and investigate.
Fields marked with an * are